On this webcast you learned how to optimize customer listening by developing a holistic approach – aligning disparate listening activities into an intelligent and effective system that drives customer-focused change.
Presentation Slides
Provided as a PDF document, this includes all the presentation slides used in the webcast.
Video
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On June 12 at 3pm, join Walker and Qualtrics CX experts; you'll have the opportunity to connect with other like-minded B2B CX leaders in a small group setting to discuss, explore and gain insights into how to address challenges facing B2B industries and companies.
Steve Walker
Chairman and CEO
Walker Information
Troy Powell, Ph.D.
Vice President
Walker Information
Kyle Groff, Ph.D.
Principal CX Consultant
Qualtrics