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Aligning Your Brand And CX

In this webcast we’ll take a closer look at the relationship between CX and brand and how alignment can multiply the power of your brand story.

  • Why winning companies are considering brand and CX together, and what happens when companies do not
  • How CX leaders can play a critical role in keeping their company’s brand promises to customers
  • What is needed to evaluate the current state of CX and brand alignment in your company and who to reach out to for help

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Change management: a marathon or a sprint

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